Terms of Service

By using Nurse360 you agree to these terms. We reserve the right to update them at any time.

Use of Service

Nurse360 is an exam preparation platform for nursing professionals. You may not use the service for any unlawful purpose or share account credentials.

Subscriptions & Payments

Paid plans are billed as described at the time of purchase and processed securely by Paystack. Monthly subscriptions renew automatically until cancelled; you may cancel at any time from your account settings, and cancellation stops future billing but does not itself entitle you to a refund of the current billing period — see our Refund Policy below.

No Guarantee of Results

Nurse360 is an independent study aid. We are not affiliated with or endorsed by NCSBN, CGFNS, the IELTS partners, the NMC or any other exam body. Practice questions are original and AI-assisted, and readiness scores are estimates. We cannot guarantee that you will pass any exam, and the content is not clinical or professional advice.

Refund Policy

We want you to be confident before you commit to a plan, so refunds are tied to whether you've actually started using it:

Eligibility window. You may request a full refund within 48 hours of purchase, provided you have not started a quiz, practice session, or mock exam on the plan you're requesting a refund for.
Unused plans only. Once you begin a quiz or practice session, the purchase is considered used and is no longer eligible for a refund, even if the 48-hour window hasn't elapsed.
Lifetime plans. The same 48-hour, unused-access rule applies to one-time lifetime purchases.
Annual plans. The 48-hour, unused-access rule applies to your first annual purchase. Later annual renewals are non-refundable; cancel before the renewal date to avoid being billed again.
Monthly subscriptions. The unused-access refund rule applies to your first billing cycle only. Subsequent renewal charges are non-refundable; cancel before your renewal date to avoid being billed again.
How to request. Use the refund request form, or email support@nurseprep360.com with your account email and payment reference. Approved refunds are issued to your original Paystack payment method within 7-10 business days.
Billing errors. Duplicate charges or amounts that don't match the plan you selected are refunded in full regardless of usage — contact us right away if this happens.

Intellectual Property

All content on Nurse360 — including questions, explanations, and study plans — is the property of Nurse360 and may not be reproduced or distributed without permission.

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